Eternal Faith Hospice has compiled a list of the most frequently asked questions that our patients, families and providers ask of us. If you don’t see the question and the answer that you are looking for, feel free to contact us via email @ info@eternalfaithhospice.com or call us at 726-246-0161.
FAQ’s
ABOUT US
COMPANIES
CONTACT US
<b>Austin Location</b>
7000 North Mopac Expressway suite 2110, Austin, Texas 78731, USA
Phone: 512-270-4745
<b>San Antonio Location</b>
15600 San Pedro Ave suite 203a, San Antonio, TX 78232, USA
Phone: 210-767-9600
LifeCare Home Health Family of Companies, Inc., and its associated entities and partners, are Equal Opportunity Employers and qualified applicants will not be discriminated against on the basis of race, religion, gender or gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.Â
© 2022 • Lifecare Home Health Family • All Rights Reserved • Notice of Nondiscrimination
Careers
Come explore how a career with Eternal Faith Hospice can be purposeful and financially rewarding. Our passion for caring and serving those in need in their homes is our purpose.
We are a committed Equal Opportunity and Inclusive Employer and our teams reflect the clients we serve in our local communities.
Our Response To Covid 19
Eternal Faith Hospice is committed to the safety of our patients, their families and our caregivers.
As COVID-19, a respiratory illness caused by a coronavirus, continues to spread through our communities, we are committed to providing care and support to our patients.  Since our patients are among the most vulnerable to this infection, we are making every effort to protect them from potential exposure. Some of the steps we are taking to protect our patients include:
Daily pre-screening of staff for COVID-19—prior to the start of any patient visit or reporting to work in any capacity. Every in-home aide and clinician must pass a daily health screening before being approved for client visits.
Confirmation of patient health by calling ahead of each visit and screening for illness before making the visit and potentially transmitting to another client.
Providing PPE (Personal Protective Equipment) for our staff including gloves, gowns, masks, goggles and face shields.  The staff have been trained in the use of PPE and will wear when appropriate when there is exposure or potential for exposure to COVID-19.
Infection control – We follow all CDC and state guidelines.  Our staff is trained in infection control and on special consideration in addressing risks associated with COVID-19.
Our staff have been trained and follow hand washing and hand sanitizing protocols.  Our staff will wash or sanitize hands upon arrival at the patient’s house, before and after direct contact with the patient, before and after clinical procedures and before leaving the home.
Education – Our staff will educate you and your family and caregivers on symptoms of COVID-19 (fever, cough, shortness of breath) and will respond quickly to any patient exhibiting those symptoms.
As this situation evolves, we will continue to take proactive measures to ensure the safety and well-being of our clients, families and caregivers.  Please reference the CDC website for more information about COVID -19.
Check list to get ready. 
CDC FAQ for Individuals and Families
CDC COVID-19
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Providers
Eternal Faith Hospice is committed to ensure all providers, social workers, discharge planners and agencies have a very positive, compliant, easy, responsive and most importantly reliable experience.
We are committed to:
- Â easy access for intake and all our branch staff on a 24×7 basis
- Â seamless process to make a referral
- prompt communication on whether we can accept your referral
- collaboration in the creation and execution of an interdisciplinary Plan of Care with all providers and families to ensure quality outcomes for all patients
Complete the form below to request care:
Care Needed
Eternal Faith Hospice is committed to ensure all our clients, patients and families have a stress-free, simple, collaborative, and most importantly reliable experience to care for our client and your loved one.
We are committed to:
- easy team access for billing, scheduling, and all our caregivers – 24×7
- seamless process to understand the Plan of Care, goals and the staff assigned
- prompt communication relative to scheduling
- compliant collaboration with your doctors, providers, family regarding your Plan of Care to ensure a quality outcome for all our patients and families
Complete the form below to request care: